Terms of Service

Welcome to Martin Family Chiropractic Centers! By accessing or using our services, including in-office chiropractic care or our website, you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our services or website.

1. Services Provided

Martin Family Chiropractic Centers offers chiropractic care and related wellness services. All services provided are intended to promote health and wellness, and outcomes may vary for each individual. Chiropractic care is not a substitute for medical treatment provided by a licensed medical professional.

2. Appointments and Cancellations

• Booking Appointments: Appointments can be scheduled online, by phone, or in person.
• Cancellations and Rescheduling: We request at least 24 hours’ notice for cancellations or rescheduling. Missed appointments or late cancellations may be subject to a fee.
• Timeliness: Please arrive on time for your appointment. Late arrivals may result in a shortened session or the need to reschedule.

3. Payment and Fees

• Payment Methods: We accept cash, credit/debit cards, and eligible HSA/FSA payments. Payment is due at the time of service unless otherwise arranged.
• No Insurance Billing: We do not bill insurance directly. Documentation for reimbursement claims can be provided upon request.
• Care Plans: Patients may choose from individual services or care packages, with payment arrangements made in advance.

4. Health Information and Privacy

All patient information provided to Martin Family Chiropractic Centers is protected under our Privacy Policy and applicable laws, including HIPAA. Patients are responsible for providing accurate and complete health information to ensure appropriate care.

5. Consent for Care

By engaging with our services, you acknowledge and agree to the following:

• Chiropractic care involves manual and/or instrument-assisted adjustments, which may include joint manipulation or other techniques.
• Risks and benefits will be discussed with you prior to treatment.
• You consent to the recommended treatment plan unless otherwise stated.

6. Website Use

• Content: The information on our website is for informational purposes only and does not constitute medical advice.
• User Conduct: You agree not to use our website for unlawful activities or to disrupt its functionality.
• Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the content or practices of those sites.

7. Limitation of Liability

Martin Family Chiropractic Centers and its staff are not liable for any damages or injuries arising from the use of our services or website, except as required by law. Chiropractic care outcomes vary, and no specific results are guaranteed.

8. Termination of Services

We reserve the right to terminate services or refuse treatment to any patient who violates these Terms, behaves inappropriately toward staff, or fails to comply with clinic policies.

9. Governing Law

These Terms are governed by the laws of the State of California. Any disputes arising from these Terms or our services shall be resolved under California jurisdiction.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to our website or notifying patients directly. Your continued use of our services constitutes acceptance of the updated Terms.

11. Contact Us

If you have questions or concerns about these Terms, please contact us:

Martin Family Chiropractic Centers
1170 Concord Ave #100, Concord, CA 94520
Phone: (925) 681-0801

Thank you for choosing Martin Family Chiropractic Centers. We look forward to helping you achieve your wellness goals!